Energy provider · January–May 2026

Make responsibility work within the team.

I held functional and disciplinary team leadership in metering management. The employment reference explicitly describes effective delegation, motivation, appropriate assertiveness and allocating work according to individual abilities and preferences.

Documented responsibilities

Lead the team and plan capacity and deployment.
Coordinate operational metering processes and service billing.
Oversee data quality and internal-control-compliant corrections.
Handle clearing and escalation cases and perform functional end-to-end tests.
Support end-user training.

Evidence and scope

The reference dated 31 May 2026 confirms collegial leadership, reliability and careful independent work. It describes specific leadership behaviours connecting operational responsibility with the perspective of team members. Team size, budget amounts and numerical improvements are not stated.

How this connects to my profile

Operational responsibility needs clear expectations, appropriate delegation and the ability to explain complex matters. My vocational training and instruction experience complements this leadership perspective.

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English professional profile · IT leadership case · Process development case